0:00
so no is a big word and it's also a
0:02
scary word right well I have to tell you
0:04
I'm one of these people who is a people
0:08
pleaser I don't ever want people to be
0:11
upset with me I had a fear of failure I
0:13
had a fear of rejection and I realized
0:16
that if I didn't do something soon it
0:19
was going to follow me wherever I went
0:21
right you know I had this really big
0:24
sale was eleven hundred dollars I was
0:26
very proud of myself Harold walked over
0:28
and said you know nice sale kid and I
0:30
went yeah did you see that eleven
0:32
hundred dollars and he said yeah that
0:33
was a nice sale and then he asked me the
0:35
question that would change the course of
0:36
my life he said out of curiosity Richard
0:39
what did that customer say no to I
0:41
watched you sell kid and you're not half
0:42
bad but your fear of the word no is
0:44
going to kill you wow and then he said
0:46
but if you could just get over that he
0:49
said I think you're going to become one
0:50
of the great ones and I went home that
0:52
night and thought could I have been
0:54
wrong all along I thought my job was to
0:55
get people to say yes
